What is the ArchVision return policy?

ArchVision supports the return policy of each product manufacturer. Since each manufacturer’s return policy may differ, carefully read each return policy. All returns must be approved. 

No unapproved return will be accepted. No product may be returned after 14 DAYS from date of delivery/purchase. All eligible returns are subject to a 15% return fee. Please note that shipping costs are not refundable.

Before attempting to return any product you must contact ArchVision support by sending an email to:


If you find that you are having trouble with the product, or it is not performing to your expectations, please contact Technical Support at 


or use our web based support live chat at www.archvision.com.

ArchVision’s return policy does not affect the warranties, if any, granted to you under the manufacturer’s product software license.