There is a known Issue when using special characters (!#@$%^&*) in your password  account as result LOGIN INTO THE DASHBOARD FAILS.

To fix this issue, Please visit our website and RESET your ArchVision account password  and USE ONLY Letters (upper case lower case) and numbers, with NO SPECIAL CHARACTERS.

Then try to login into the dashboard again with your new credentialS, you should be able to log in successfully.

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